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Glow Wars Contact Us

Contact Us

Have a question? Review our FAQs.
Still have a question? Contact us via email. Please keep in mind that responding to your message again will push your original message to the back of our queue. We answer the oldest questions first, so if you respond to this thread it may take us a little longer than usual to get back to you.

What is the Blacklight Wars™?

Blacklight Wars™ has taken a dream of unbelievable, glowing fun and turned it into a reality. At Blacklight Wars™, we have developed the world’s first neon-colored water glow battle that will allow you and your friends to have a once in a lifetime opportunity. Armed with Liquid Glow™ Water Balloons, Glow Soakers™, and Glow Balls™, you will drench an opposing team in Liquid Glow by bombarding them in a Glow Arena™ filled with more blacklights than you’ve ever seen.

When the war begins, participants have a chance to create a serious glow masterpiece. It’s like an epic water balloon fight, but even better—it glows in the dark! This night of neon fun will include a booming DJ at the main stage, as well as vendors, food, drinks, and a party unlike any other.

Can I transfer my entry to another person?

We’ll sure miss seeing your glowing face, but of course you can! Simply fill out the Blacklight Wars Transfer Form 2017 and have the new runner bring it to the event along with your original confirmation email.

What are the age requirements?

All participants must be over the age of 8 to enter the main Glow Arenas. Under 8, don’t worry. We have a special arena set aside for children under the age of 8. To be able to participate, children must be at least 4 years of age.

What else should I bring?

In addition to a fun attitude, big smile and high fives, we suggest bringing a waterproof pouch if you plan on using your phone or camera (or you can purchase one at the Blacklight Wars™ Store) a towel, and perhaps a change of shoes. Also consider purchasing one of our super neat Blacklight Wars™ drawstring backpacks to tote your items in style! As we will not have storage facilities on site, please plan to bring only what you can carry with you.

What is your weather policy?

Adverse weather: As stated in the waiver there are no refunds due to adverse weather. In the event that weather or other unforeseeable conditions are deemed by the event organizers and/or City Officials to be potentially hazardous to participants, glowin’teers and staff, the organizers reserve the right to postpone the start time or cancel the event outright. Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place.

There will be no refunds or deferrals for weather cancellation.

How can I view/edit my registration information, team, packet pickup group, or purchase additional goodies?

You can do all the above directly from your user account by first following the two simple steps below:

  1. Go to your confirmation email & click “My Events” near the bottom
  2. Log-in to Active.com, and find your event

From there, you will see the options to:

  • View & Edit Registration
  • Purchase additional merchandise
  • Transfer to another event
  • Manage family and friends packet pickup
  • Create/join a team or manage your team

There may be additional options available depending upon selections made during the registration process such as inviting pre-paid team members or signing your waiver.

What is included with my registration fee?
  • UNLIMITED access to the Glow Arenas
  • Commemorative t-shirt
  • Blacklight Wars™ glow-in-the-dark tattoo
  • A donation to a local charity
  • Admission to the Blacklight Wars™ Party

Registrations do NOT include goggles, but they are required. You may bring your own from home or purchase them at the event. This also does not include any purchased merchandise. This can be picked up at the race. Just jump ahead to the preorder line at our Blacklight Wars™ store and pick up your gear!

Can a friend pick up my packet?

Sure thing! Make sure your waiver was signed, then just give the designated picker-upper a copy of your registration receipt (the one with the scancode). Easy Peasy. If you cannot remember if your waiver was signed, please print and sign a new one to be presented. Blacklight Wars Waiver 2017.

Also! If you’re in a Packet Pickup Group, anyone on the team can pick up all or some of the members' packets. You can create or join a Packet Pickup Group by selecting the option during registration OR you can always create, join, or add members after registration. See the FAQ above.

Can I transfer my entry to another event?

Registrations may be transferred to another event in the same series and tour year. Event transfers must be done online within at least 2 days of the event. See the FAQ regarding viewing and editing your registration above.

What should I wear? Are goggles required?

Shoes are a must! Wear a white shirt! You can choose any white t-shirt or you can wear your awesome commemorative Blacklight Wars™ t-shirt that is given to you with your registration, however any attire is acceptable. Keep it classy though, children will be present. We are a family friendly event. Please keep in mind that there are no changing stations.

Also, yes, goggles are required for your safety. You can bring your own or purchase some from us at the event!

What is your refund policy?

All entry fees are non-refundable. Therefore, please triple-check your calendar prior to signing up!

If you absolutely cannot attend anymore, you can transfer your entry to a friend anytime prior to the start of the race (see our FAQ on how to do so). If you don’t have anyone to transfer to, at least come to Packet Pickup to snatch your swag and say hello. We’d love to meet you!

Dates and locations are subject to change.

Can I pick up my packet the day of?
*If you are unable to attend Packet Pickup on the day right before the event, it will be reserved for you on Event Day for a fee. There is a $5.00 fee per packet, per paid participant on Event Day, cash only. To avoid paying this fee, please attend Packet Pickup in person the day prior, or send a friend with a copy of your race barcode.

CUSTOMER SERVICE

Blacklight Wars

Email: [email protected]

Phone: 602.559.4076

TALENT BOOKING

Denise Palma

Email: [email protected]

Phone: 602.559.4076

SPONSORS & VENDORS

Sponsorships and Vendors

Email: [email protected]

Phone: 602.559.4076

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